KM
Kiara M
1 reviews | Active since Jul 2021
08 Jul 2021, 03:01
The Unlimited ****
Unproffessional!!! Received a call from these people. I dont remember even signing up as I was not interested. The very adamant lady said she will send all documents via email I never received anything only to discover months later unlimited has been deducting money directly from my salary which I never authorised.How can they even process an application if the person never signed a thing!!nevermind never saw this so called policy. Their supposed policy documents has no details on other than the supposed "benefits" after emailing them for a cancellation I received my supposed documents and a policy number a year later. I want a refund on all my premiums and Im also cancelling this nonsense.
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Replies (2)
The Unlimited's replyOfficial
08 Jul 2021, 11:51Hi Kiara,
Thank you for raising this matter with us. We'd like to extend our deepest apologies for debiting your account without your approval. As much as we love to see our family grow, we don't educate any of our agents to sign up unauthorised policies and we'd like the opportunity to investigate this matter. We'll be listening to the sales call recording and provide you with feedback on our findings in the next 24 to 48 working hours. We've just tried to get a hold of you and unfortunately, we weren't able to reach you. As soon as you're available to take our call, please send us a message below and we'll get back to you. Alternatively, you may contact us on ***.
Thank you for raising this matter with us. We'd like to extend our deepest apologies for debiting your account without your approval. As much as we love to see our family grow, we don't educate any of our agents to sign up unauthorised policies and we'd like the opportunity to investigate this matter. We'll be listening to the sales call recording and provide you with feedback on our findings in the next 24 to 48 working hours. We've just tried to get a hold of you and unfortunately, we weren't able to reach you. As soon as you're available to take our call, please send us a message below and we'll get back to you. Alternatively, you may contact us on ***.
The Unlimited's reply08 Jul 2021, 11:51
Official
Hi Kiara,
Thank you for raising this matter with us. We'd like to extend our deepest apologies for debiting your account without your approval. As much as we love to see our family grow, we don't educate any of our agents to sign up unauthorised policies and we'd like the opportunity to investigate this matter. We'll be listening to the sales call recording and provide you with feedback on our findings in the next 24 to 48 working hours. We've just tried to get a hold of you and unfortunately, we weren't able to reach you. As soon as you're available to take our call, please send us a message below and we'll get back to you. Alternatively, you may contact us on ***.
Thank you for raising this matter with us. We'd like to extend our deepest apologies for debiting your account without your approval. As much as we love to see our family grow, we don't educate any of our agents to sign up unauthorised policies and we'd like the opportunity to investigate this matter. We'll be listening to the sales call recording and provide you with feedback on our findings in the next 24 to 48 working hours. We've just tried to get a hold of you and unfortunately, we weren't able to reach you. As soon as you're available to take our call, please send us a message below and we'll get back to you. Alternatively, you may contact us on ***.
The Unlimited's replyOfficial
08 Jul 2021, 16:52Hi Kiara,
We just attempted to call you again and the call was disconnected. We've listened to the call and find that you had agreed to sign up for the policy. We're more than happy to send you the call recording if you'd also like to listen to the conversation that you had with our agent. Please note that the policy remains active until we're able to reach you. Kindly let us know which time will be convenient for us to give you a call again. Alternatively, you may give us a call on the number that we provided above.
We just attempted to call you again and the call was disconnected. We've listened to the call and find that you had agreed to sign up for the policy. We're more than happy to send you the call recording if you'd also like to listen to the conversation that you had with our agent. Please note that the policy remains active until we're able to reach you. Kindly let us know which time will be convenient for us to give you a call again. Alternatively, you may give us a call on the number that we provided above.
The Unlimited's reply08 Jul 2021, 16:52
Official
Hi Kiara,
We just attempted to call you again and the call was disconnected. We've listened to the call and find that you had agreed to sign up for the policy. We're more than happy to send you the call recording if you'd also like to listen to the conversation that you had with our agent. Please note that the policy remains active until we're able to reach you. Kindly let us know which time will be convenient for us to give you a call again. Alternatively, you may give us a call on the number that we provided above.
We just attempted to call you again and the call was disconnected. We've listened to the call and find that you had agreed to sign up for the policy. We're more than happy to send you the call recording if you'd also like to listen to the conversation that you had with our agent. Please note that the policy remains active until we're able to reach you. Kindly let us know which time will be convenient for us to give you a call again. Alternatively, you may give us a call on the number that we provided above.