MK
Maryna K
1 reviews | Active since Apr 2018
21 Jul 2020, 20:48
THE UNLIMITED RIP-OFF
I have tried so many times to cancel my "subscription" I've sent mails cancelling for the past 3 months I've called, I've pleaded and still the deduct monies and refuse to acknowledge cancelation.
Quick to get a sale, quick to get your banking details for the debit but almost impossible to cancel ---- you have got to be kidding me!!!
I've blocked the debit order now i just hope it doesn't go through again....
How many times must a person cancel or try to cancel you have an answer for everything and do not listen to the customers wishes whatever it may be IF I WANT TO CANCEL FOR WHATEVER REASON I HAVE THE RIGHT TO DO SO!!!!!
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Replies (1)
The Unlimited's replyOfficial
22 Jul 2020, 11:11 Hi Maryna,
We’re sorry to hear that you have struggled to cancel your policy accordingly. Please note that we have checked on the system and your policy was cancelled on the 06/07/2020 as per your request. Henceforth, there will be no debit orders going off your bank account. If you need further assistance, please don’t hesitate to let us know and we would love to chat with you.
We’re sorry to hear that you have struggled to cancel your policy accordingly. Please note that we have checked on the system and your policy was cancelled on the 06/07/2020 as per your request. Henceforth, there will be no debit orders going off your bank account. If you need further assistance, please don’t hesitate to let us know and we would love to chat with you.
The Unlimited's reply22 Jul 2020, 11:11
Official
Hi Maryna,
We’re sorry to hear that you have struggled to cancel your policy accordingly. Please note that we have checked on the system and your policy was cancelled on the 06/07/2020 as per your request. Henceforth, there will be no debit orders going off your bank account. If you need further assistance, please don’t hesitate to let us know and we would love to chat with you.
We’re sorry to hear that you have struggled to cancel your policy accordingly. Please note that we have checked on the system and your policy was cancelled on the 06/07/2020 as per your request. Henceforth, there will be no debit orders going off your bank account. If you need further assistance, please don’t hesitate to let us know and we would love to chat with you.