JW
Julia W

1 reviews | Active since Feb 2022

28 Feb 2022, 19:35

The unlimited poor service

Really poor service, after I canceled they still deducted money from my account this has been going on since november. And every time I need to call in and get a refund. This is absolutely unacceptable.

0
Replies (2)
The Unlimited
The Unlimited's reply28 Feb 2022, 20:00
Official
Hi Julia, 
Thank you for bringing this to our attention. It’s truly alarming to hear that money is still being deducted from your account even after you’ve parted ways with us. Please accept our most humble apology for the inconvenience we’ve caused you. One of our team members will give you a call first thing tomorrow morning to urgently investigate this matter. 
The Unlimited
The Unlimited's reply01 Mar 2022, 11:15
Official
Hi Julia,
We trust that you’re well. We’ve been trying to contact you this morning and unfortunately, we’re unable to reach you. Please pop us a message below, when you’re available to speak and we’ll give you a call shortly to assist you.