LN
Lindi N
1 reviews | Active since May 2023
12 May 2023, 15:02
The Unlimited, please fix your behavior.
As I type this, my family and I are sitting with my uncle's corpse for almost 2 weeks because of this company. My brother submitted all the documents required, they keep saying the money hasn't cleared. What steps can I take against them? I am so hurt and disappointed by this company.
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Replies (2)
The Unlimited's replyOfficial
12 May 2023, 15:50Hi Lindi,
We're so glad you reached out to us on your brother's behalf. We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing your family needs is a stressful claims process. Our team is here to help and make this right for you. We'll be giving you a call shortly to assist.
Thanks again for getting in touch, Lindi. We'll make sure that we get this sorted quickly!
We're so glad you reached out to us on your brother's behalf. We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing your family needs is a stressful claims process. Our team is here to help and make this right for you. We'll be giving you a call shortly to assist.
Thanks again for getting in touch, Lindi. We'll make sure that we get this sorted quickly!
The Unlimited's reply12 May 2023, 15:50
Official
Hi Lindi,
We're so glad you reached out to us on your brother's behalf. We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing your family needs is a stressful claims process. Our team is here to help and make this right for you. We'll be giving you a call shortly to assist.
Thanks again for getting in touch, Lindi. We'll make sure that we get this sorted quickly!
We're so glad you reached out to us on your brother's behalf. We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing your family needs is a stressful claims process. Our team is here to help and make this right for you. We'll be giving you a call shortly to assist.
Thanks again for getting in touch, Lindi. We'll make sure that we get this sorted quickly!
LN
Lindi N's updateReviewer Update
15 May 2023, 10:40I'd like to thank Hellopeter and The Unlimited, soon after the review, I received a call from Mbali Mthethwa. She was very helpful and efficient, she explained the reasons for the delay and even took longer with us on the call until the issue was resolved. By the end of business on Friday the money was paid in. Thank you so much Ms Mthethwa 🙏
LN
Lindi N's update15 May 2023, 10:40
Reviewer Update
I'd like to thank Hellopeter and The Unlimited, soon after the review, I received a call from Mbali Mthethwa. She was very helpful and efficient, she explained the reasons for the delay and even took longer with us on the call until the issue was resolved. By the end of business on Friday the money was paid in. Thank you so much Ms Mthethwa 🙏