EM
Emmanuel M

1 reviews | Active since Jun 2020

03 Sept 2020, 11:16

The Unlimited or the *****ed

You know some companies are just pure ******!!!!! I have been paying this company for the past four years but you know what, I had to write a review for this company to actually reply to my claim and guess what their decision is, declined my claim and they say this is due to my late son being sick since he was born. My son had hydrocephalus during birth and he grew with it until his untimely death, and I am not ashamed to speak out even when I took out my policy with this company I declared that my son was born sick, and now they tell me they can't cover him because he was born sick, I mean guys I am not angry that they declined my claim I am just highlighting that if your family member is sick then don't take out the policy with the unlimited they are just going to decline your claim, even though you have paid them for ten or 50 years it doesn't matter, they are just happy to debit your account every month for your hard earned money, ****** if you ask me. I mean we take out funeral covers to cover us in case of death and we don't need interrogations and hello Peter to get answers, they promise us 24h to 48hrs and true some of the insurances live up to their promises but with the unlimited,,,,,,,guys you are not covered, stop lying to yourselves this is *****ed company, I mean pre existing conditions are also covered only the waiting period is longer, but the unlimited thinks that we are stupid and do not understand these I mean imagine after four long years yet they still tell me about pre existing condition nog al I declared what kind of a company are you,

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Replies (1)
The Unlimited
The Unlimited's reply03 Sept 2020, 12:20
Official
Hi Emmanuel, thank you for contacting us. We're sorry to hear about your son's passing, please accept our sincere condolences for your loss. We understand it’s not easy to lose a loved one. We're sorry to hear about your difficulty in trying to resolve the issue regarding your claim. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you’re a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message and we’ll give you a call.