SS
Siya S

1 reviews | Active since Dec 2024

13 Dec 2024, 22:48

The Unlimited ****mers

Im still waiting on this request to be done that I logged on the 27th , and to top it off a premium was deducted today on the 13th where I supposed to be debited on the 27th can I get a refund as in urgent or I will be going to the Ombudsman as this isn’t what was agreed and to top it off with no communication down and this deemed as *********, can I get my refund ASAP please or I will take it further

0
Replies (16)
The Unlimited
The Unlimited's reply14 Dec 2024, 12:41
Official
Hi Siya.

We're so sorry that you've been debited after requesting to cancel your policy with us. A member from our team will reach out to you to assist you. 
SS
Siya S's update14 Dec 2024, 12:46
Reviewer Update
Im still waiting on my refund can it be refunded please
The Unlimited
The Unlimited's reply14 Dec 2024, 12:53
Official
Hi Siya,

We'll connect with you to discuss your request. 
SS
Siya S's update14 Dec 2024, 15:05
Reviewer Update
Get in touch with me where can I get my refund because it’s not the 27th yet
SS
Siya S's update14 Dec 2024, 15:06
Reviewer Update
I will go to the ombudsman for this because this is ***** we disgust for the 27th not the 13th
SS
Siya S's update14 Dec 2024, 15:07
Reviewer Update
I want my money as in now
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Siya S's update14 Dec 2024, 15:10
Reviewer Update
The fact that you guys are lying as no one tried to call me I have proof of these emails and my phone records
The Unlimited
The Unlimited's reply14 Dec 2024, 15:12
Official
Hi Siya.

We sent you a message in November informing you that your debit order for December will go off early. We'll contact you first thing on Tuesday morning to discuss your refund request. 
SS
Siya S's update17 Dec 2024, 22:44
Reviewer Update
Its Tuesday I still don’t have my refund im so frustrated with this please show me the message you are talking about as I got nothing, if you won’t refund me please rather cancel my premium
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Siya S's update18 Dec 2024, 21:40
Reviewer Update
Im still waiting on the premium to either be cancelled or I’d like my refund.
The Unlimited
The Unlimited's reply19 Dec 2024, 10:15
Official
Hi Siya.

We're sorry for the delay. We will give you a call today. 
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Siya S's update19 Dec 2024, 12:09
Reviewer Update
What will it be ?
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Siya S's update19 Dec 2024, 22:52
Reviewer Update
Still waiting the whole day rather cancel please
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Siya S's update22 Dec 2024, 23:12
Reviewer Update
Can this be dealt with because once another premium gets deducted i will be ****ed
The Unlimited
The Unlimited's reply23 Dec 2024, 10:51
Official
Hi Siya,
Your policy was cancelled on 19/12/24 after our attempts to contact you. Please note that, as our policies operate on a month-to-month basis, there is no refund due.
If you have any other questions, don't hesitate to reach out to us on ***.


SS
Siya S's update24 Dec 2024, 23:21
Reviewer Update
Thank you for cancelling my premium