YB
Yolande B

1 reviews | Active since Oct 2020

13 Feb 2024, 17:55

The Unlimited lies and deceit

Their motto says "there for you when you need us the most" What a load of lies. After 3 and a half weeks of battling to get the FUNERAL policy to pay out, countless calls and blood pressure through the roof, we were told claim is declined after being assured throughout this time tgat there "is no teason why it won't pay out" Do I recommend The Unlimited? Most definitely NOT. Worst customer care and relations a boat load of lies and broken promises. They don't even derserve a 1 star rating

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Replies (1)
The Unlimited
The Unlimited's reply13 Feb 2024, 18:56
Official
Hi Yolande.

 Please accept our sincere condolences. We’re also sorry to hear that your claim experience hasn't been a good one. We’ll be investigating this matter first thing tomorrow morning, a claims specialist will also reach out to you.