BK
Busisiwe K

1 reviews | Active since Dec 2019

23 Jun 2021, 09:25

The Unlimited is only delivers Airtime not Claims

The Unlimited is a ****, they should just be honest and tell people that they are an Airtime Service Company because surely if they were a proper Insurance Company they'd deliver... My mother passed away in December and we still are given the "you'll be contacted shortly" story.

0
Replies (2)
The Unlimited
The Unlimited's reply23 Jun 2021, 10:39
Official
 
Hi Busisiwe,
 
Thank you for taking our call this morning and for providing us with your father's details. We're so sad to hear about the passing of your mother. Losing a parent is never easy and our deepest sympathies go out to you and your family. Hearing you refer to us as a **** breaks our hearts as this is the last thing we want our customers to think. We're more than a cellular provider as we've been servicing customers for the past 27 years and we've then added our remarkable SIM card benefits to some of our policies. Kindly note that a member from our claims team will contact your father today and assist him. 
BK
Busisiwe K's update23 Jun 2021, 12:45
Reviewer Update
Hello, I will check back on you after 48 hours because literally everyone has been giving us this time frame for a while now.