KM
Keneuoe M

1 reviews | Active since Apr 2014

02 Jul 2025, 16:34

The unlimited is misleading and misrepresents itself as an insurance company.

The unlimited is misleading and misrepresents itself as an insurance company while it is not.

I took up a warranty policy with the unlimited for almost a year, and at the moment that I claimed, I was advised that I would not be covered because I drive an automatic car and not a manual, and the parts covered in the policy relate to manual parts, notwithstanding the fact that I was quoted on an automatic car. As much as I had fami****ized myself with the terms of the policy, there is no way that I would have known that the parts listed in the warranty only relate to a manual cars and not automatic cars. The attitude I received was outright rude with no sympathy whatsoever; they were just very quick to dismiss me without resolve.

Do not take any cover with the unlimited, you will regret it.

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Replies (1)
The Unlimited
The Unlimited's reply02 Jul 2025, 16:43
Official
Hi Keneuoe.

We're sorry that you were misinformed about your Warranty benefits. Our team is here to help and investigate this matter for you. A specialist will reach out to you within 24 working hours to resolve this.