jR
jennifer R
1 reviews | Active since Sept 2014
25 Apr 2022, 22:36
THE UNLIMITED IS A ****..YOU GIVE THEM YOUR BANK DETAILS THEY WILL DEBIT EVEN IN YOUR GRAVE
Since my last review here on hellopeter the unlimited is still debiting 22:28 on the 25/04/2022 my bank account even after I informed them that I am unhappy and I am withdrawing.twice every month I'm getting charged for their return debits.The company is a **** and robbing people . I would advice anyone who ever took out a cover with unlimited to review their bank statement. This is a company that will make you pay and make it too difficult to claim or impossible to claim. THE UNLIMITED IS NOT MANAGED IS NOT A PROFFESSIONALLY RUN ORGANIZATION. I NEED TO PAY OFF MY BANK CHARGES AS I CAN NO LONGER USE MY BANK ACCOUNT ...
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Replies (3)
The Unlimited's replyOfficial
26 Apr 2022, 11:05Hi Jennifer,
Thank you for expressing your frustrations with us. Kindly remember that we had a chat with you on the 24/06/2021 and you opted to keep your benefits active. As per your terms and conditions, if your membership is active, we have permission to process your debit orders. We’ve also checked on our system, and we found that the claiming instructions were sent to you via SMS on the 24/06/2021. Please note that one of our team members will be contacting you this morning to assist you further with your policy.
The Unlimited's reply26 Apr 2022, 11:05
Official
Hi Jennifer,
Thank you for expressing your frustrations with us. Kindly remember that we had a chat with you on the 24/06/2021 and you opted to keep your benefits active. As per your terms and conditions, if your membership is active, we have permission to process your debit orders. We’ve also checked on our system, and we found that the claiming instructions were sent to you via SMS on the 24/06/2021. Please note that one of our team members will be contacting you this morning to assist you further with your policy.
The Unlimited's replyOfficial
26 Apr 2022, 12:20Hi Jennifer,
We’ve been trying to reach you and unfortunately, your phone was unanswered. Remember, your cover will remain active until you’ve had a telephonic conversation with one of our consultants. When you’re ready to take our call, kindly pop us a reply below and we’ll call you back ASAP.
The Unlimited's reply26 Apr 2022, 12:20
Official
Hi Jennifer,
We’ve been trying to reach you and unfortunately, your phone was unanswered. Remember, your cover will remain active until you’ve had a telephonic conversation with one of our consultants. When you’re ready to take our call, kindly pop us a reply below and we’ll call you back ASAP.
jR
jennifer R's updateReviewer Update
16 May 2022, 08:39I have spoken to one of your consultants that I am terminating and aren't you supposed to automatically cancel when you go beyond 3months and not receiving any funds in an account,hence I'm saying you debit even dead bodies.please cancel I have never benefited and I will never use your service.You are creating a negative impact on my bank account.I will be taking this matter further if you don't stop harassing my bank account.
I cancelled last year August I want the debit order stopped
I cancelled last year August I want the debit order stopped
jR
jennifer R's update16 May 2022, 08:39
Reviewer Update
I have spoken to one of your consultants that I am terminating and aren't you supposed to automatically cancel when you go beyond 3months and not receiving any funds in an account,hence I'm saying you debit even dead bodies.please cancel I have never benefited and I will never use your service.You are creating a negative impact on my bank account.I will be taking this matter further if you don't stop harassing my bank account.
I cancelled last year August I want the debit order stopped
I cancelled last year August I want the debit order stopped