1 reviews | Active since Sept 2020
The unlimited is a **** company
My mother passed away two months ago and I have been waiting for the unlimited to pay me for insurance that my mother took two years ago. I am the only child and I am struggling to get the payment from this company, they asked me to send through my mother's medical records and all other related documents and I did as they asked. Till today two months later they have not paid out yet. I call every week to find out how far they are with the application and all I am told is that they are still assessing the records. Last week I was told the money will be deposited into my account the latest the 20th September 2020 and when I called this morning I am told that the application is still being reviewed and being assessed. This is the **** company, they are not shy to deduct every month but when it comes to payouts they do a run-around.
We are so sorry to hear about your mother's passing. Please accept our deepest condolences. We understand that this is a difficult time for you and you are rightfully upset because we have taken such a long time to assess your claim. This is not right and we sincerely apologise. We will give you a call shortly to resolve the issue regarding your claim.
We are so sorry to hear about your mother's passing. Please accept our deepest condolences. We understand that this is a difficult time for you and you are rightfully upset because we have taken such a long time to assess your claim. This is not right and we sincerely apologise. We will give you a call shortly to resolve the issue regarding your claim.
Thank you for taking our call today. As advised on the phone, your claim is with our underwriters and feedback will be provided in 24 to 48 hours.
Thank you for taking our call today. As advised on the phone, your claim is with our underwriters and feedback will be provided in 24 to 48 hours.