AM
Andrew M

1 reviews | Active since Dec 2021

13 Dec 2021, 11:00

The Unlimited is a ****

This is a **** of insurance company. They approved my claim only to later reject after having made me wait for an entire week. They do not respond to your emails and their call center staff is rude. They simply don't want to pay.

0
Replies (2)
The Unlimited
The Unlimited's reply13 Dec 2021, 13:25
Official
Hi Andrew,


Thank you for brining this matter to our attention.  We're troubled to hear about the experience you've had with us and would appreciate an opportunity to look into this. One of our team members will give you a call shortly. 
The Unlimited
The Unlimited's reply13 Dec 2021, 14:50
Official
 Hi Andrew,


We appreciate you taking our call earlier, even though we didn't have an opportunity to finish explaining why we can't replace panels. Remember, the cover you had with us was for minor scratches and dents repair and this means that we can't replace any parts of the vehicle since the policy we offered to you wasn't comprehensive insurance.  Should you still need to speak to us, please pop us a message below and we'll give you a call.