RW
Roxanne W
1 reviews | Active since Aug 2022
24 Aug 2022, 14:16
The Unlimited is a ****!!
Call agent completely mislead me and **** about the benefits of the policy. When I tried to claim I realised what the Ts and Cs actually were. I wish they would replay that call to show how he misrepresented the offer and coerced me into signing up with the Unlimited. I was completely duped and lost over R2000 to that company. DO NOT USE THIS COMPANY!!!! IT'S A ****
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
24 Aug 2022, 17:06Hey Roxanne,
Thanks for the feedback. We're sorry that you had a negative experience with us. The most important thing to us is to deliver efficient and brilliant service. This means not only do we have rigorous systems in place, but our sales consultants are continuously trained on how to effectively inform customers of their benefits, terms, and conditions. We'll be assessing the call ASAP and feedback will be shared with you as soon as we have the findings, which will take 24 -48 working hours.
Thanks for the feedback. We're sorry that you had a negative experience with us. The most important thing to us is to deliver efficient and brilliant service. This means not only do we have rigorous systems in place, but our sales consultants are continuously trained on how to effectively inform customers of their benefits, terms, and conditions. We'll be assessing the call ASAP and feedback will be shared with you as soon as we have the findings, which will take 24 -48 working hours.
The Unlimited's reply24 Aug 2022, 17:06
Official
Hey Roxanne,
Thanks for the feedback. We're sorry that you had a negative experience with us. The most important thing to us is to deliver efficient and brilliant service. This means not only do we have rigorous systems in place, but our sales consultants are continuously trained on how to effectively inform customers of their benefits, terms, and conditions. We'll be assessing the call ASAP and feedback will be shared with you as soon as we have the findings, which will take 24 -48 working hours.
Thanks for the feedback. We're sorry that you had a negative experience with us. The most important thing to us is to deliver efficient and brilliant service. This means not only do we have rigorous systems in place, but our sales consultants are continuously trained on how to effectively inform customers of their benefits, terms, and conditions. We'll be assessing the call ASAP and feedback will be shared with you as soon as we have the findings, which will take 24 -48 working hours.
The Unlimited's replyOfficial
29 Aug 2022, 15:05Hi Roxanne,
We hope you had an amazing weekend!
A consultant from our team has been trying to contact you via your cell phone, unfortunately the call goes unanswered. As a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message and we’ll give you a call as soon as possible.
A consultant from our team has been trying to contact you via your cell phone, unfortunately the call goes unanswered. As a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message and we’ll give you a call as soon as possible.
The Unlimited's reply29 Aug 2022, 15:05
Official
Hi Roxanne,
We hope you had an amazing weekend!
A consultant from our team has been trying to contact you via your cell phone, unfortunately the call goes unanswered. As a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message and we’ll give you a call as soon as possible.
A consultant from our team has been trying to contact you via your cell phone, unfortunately the call goes unanswered. As a valued member of our family, we would really like to help you. When you’re available to talk, please pop us a message and we’ll give you a call as soon as possible.