ZM
Zikhona M

1 reviews | Active since Oct 2022

27 Oct 2022, 18:19

The Unlimited is a ****

I cancelled the insurance with them after they weren’t able to fix the dents in my car. They are still debiting R199 from my account for almost a year now

0
Replies (6)
The Unlimited
The Unlimited's reply27 Oct 2022, 19:58
Official
Hi Zikhona,
 
Thank you for raising this with us. Please note that we’d never do anything that would have a negative impact on our family members. We care for and love our customers. Kindly remember that you had a conversation with us on 19/08/2022 where you had opted to keep the policy active. This is the only reason your policy is still running.
ZM
Zikhona M's update27 Oct 2022, 20:08
Reviewer Update
I don’t want the policy. I told your consultant that I don’t want it. He responded that he’d help look for panel beaters who would help provided I give you guys another chance. He didn’t keep his end of the promise. My car still has dents. I want my refund!
The Unlimited
The Unlimited's reply28 Oct 2022, 09:45
Official
Hello Zikhona,

Thank you for getting back to us. We'll reach out to you shortly so that we can help you with your request.
The Unlimited
The Unlimited's reply28 Oct 2022, 13:40
Official
Hi Zikhona,
 
We hope that you're well. Please note that we tried calling you today and unfortunately, our call wasn’t answered. Kindly let us know when we can try again so that we can assist you further.
ZM
Zikhona M's update28 Oct 2022, 13:47
Reviewer Update
Please try again. I was in probably in a meeting
The Unlimited
The Unlimited's reply28 Oct 2022, 14:52
Official
Thank you for getting back to us. We'll try again soon.