LL
Lenica L
1 reviews | Active since Aug 2019
23 Jun 2023, 03:27
THE UNLIMITED IS A ****
I am so angry I phoned 2 times for this debit order to be canceled, the first time the guy talked to me about the weather I DON'T CARE IF YOU ARE COLD, I'm still waiting for the guy to phone me back after the second request. THIS IS A **** THEY PROMISE YOU THAT YOU CAN GET OUT, I'M GOING FOR MONTH NUMBER 2 NOW STILL PAYING THIS ****. I did not even want to sign up for this but the guy did not want to take no for an answer. So I'm going to phone again today and someone is going to cry and it's not going to be me because how many times must you ask for something to be CANCELED
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The Unlimited's replyOfficial
23 Jun 2023, 08:37Hi Lenica,
Thank you so much for raising this matter with us. We're truly sorry for Fustrating you. Our team is here to help resolve this matter for you.
We've had a look at our system and we see that on the 26th of May, we spoke to you and you agreed to keep your policy active. When you called on the 29th you only spoke to an agent from our customer care department. We've requested that a specialist from our team gets in touch with you today to assist you accordingly.
Thank you so much for raising this matter with us. We're truly sorry for Fustrating you. Our team is here to help resolve this matter for you.
We've had a look at our system and we see that on the 26th of May, we spoke to you and you agreed to keep your policy active. When you called on the 29th you only spoke to an agent from our customer care department. We've requested that a specialist from our team gets in touch with you today to assist you accordingly.
The Unlimited's reply23 Jun 2023, 08:37
Official
Hi Lenica,
Thank you so much for raising this matter with us. We're truly sorry for Fustrating you. Our team is here to help resolve this matter for you.
We've had a look at our system and we see that on the 26th of May, we spoke to you and you agreed to keep your policy active. When you called on the 29th you only spoke to an agent from our customer care department. We've requested that a specialist from our team gets in touch with you today to assist you accordingly.
Thank you so much for raising this matter with us. We're truly sorry for Fustrating you. Our team is here to help resolve this matter for you.
We've had a look at our system and we see that on the 26th of May, we spoke to you and you agreed to keep your policy active. When you called on the 29th you only spoke to an agent from our customer care department. We've requested that a specialist from our team gets in touch with you today to assist you accordingly.