TM
Tukishi M

1 reviews | Active since Oct 2016

23 Jun 2019, 09:57

The Unlimited Insurance... what a waste of our hard earned money...

Before I say anything, I have to mention that I am writing a review about a **** that is operating in the name of an 'Insurance' while they are actually rippers of our hard earned money.

I joined this so called scratches & dents insurance in 2018 before winter. I was promised best services ever and I fell into the trap. This year, three weeks ago, I lodged an online claim with these people but was taken from pillar to post.

I have sent them everything they need but all I get is ignorance from their side. All my email messages I sent to them are always ignored. This reminds me of last year when I got stuck on the road at night on the N1 highway from Polokwane and I contacted them to give me road assistance and I had to phone my other insurances because The Unlimited Insurance wasn't of help to me.

I should have decided on that day to cancel my policy but I was stupid not to. I have therefore decided to cancel my policy this time because of the whole experience but before I do so, I would like to advise the public not to fall on their trap like me. Next time, if someone from The Unlimited Insurance phones and want to talk to you about their services, just drop the line. If you go for it, you will regret entertaining them. They are a ****...

0
Replies (4)
The Unlimited
The Unlimited's reply23 Jun 2019, 20:05
Official
Hi Tukishi M, 

We're really sorry for the difficulty you have experienced with your claim and we would really like the chance to look into this claim to find out what went wrong. We will give you a call tomorrow morning. 
The Unlimited
The Unlimited's reply24 Jun 2019, 09:22
Official
Hi Tukishi M, 
 
Thank you for taking our call today. As explained, your claim is under assessment and we will provide you with feedback before close of business today. 
TM
Tukishi M's update24 Jun 2019, 09:24
Reviewer Update

Awaiting conclusion to this matter. Thanks for giving it a proper attention.
The Unlimited
The Unlimited's reply24 Jun 2019, 17:09
Official
Hi Tukishi M, 
 
Thank you for taking our call today. Your claim has been approved and your authorization letter has been emailed to you. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.