The unlimited insurance is a ****

The unlimited

It's been a tromour , devastating feeling for our family, My Lil sister passed away Thursday 13/06/2019 and Made a claim the following day which was Friday 14/06/2016 and I sent all necessary documents. Tuesday 18/06/2019 . I called again for the outcome . I got a lime excuse that the finger prints was not clear and medical questionnaire was incomplete whereby I completed the medical questionnaire and redone finger prints again and sent everything. Two weeks past. I keep on resending documents and week before I called for the outcome I spoke to Rudy the consultant and he told me that my documents is outstanding affidavit needed to be emailed Wednesday 17/07/2019, I called again they told me I will receive bank notification before Friday 19/07/2019 guess what nothing has happened, I called today 23/07/2019 same story whereby I was furious and wanted to talk to the manager her name is Lerato she told me claim department will get back to me before 5 o'clock good people the unlimited insurance bad what they know is to deduct the money , I don't need this stress again in my life I regret the day I join the policy I TRUELY AND STRONGLY BELIEVE THAT THE UNLIMITED INSURANCE IS A TOTAL ****