1 reviews | Active since May 2021
THE UNLIMITED HOSPITAL CASH BACK-NO CASH BACK!!!
Extremely disappointed. Been paying my policy for 5 years with The Unlimited. Was admitted to hospital for 5 days due to chest pains was taken to theater for eyelid lesion removal due to cholesterol. When I got discharged All paper work from hospital and doctor was sent to The Unlimited. After 2 weeks of phoning them to follow up they finally sent email to tell me the claim was rejected. This is extremely upsetting to me and unfair. The reason was I could have been treated as an out patient. I am stunned. In hospital they did many tests. Blood tests around the clock. I had to fast and bloods were taken, ecg's ect. Docters don't admit during covid unless absolutely necessary. I did put in a complaint for the rejection Hopefully they will pay out. Extremely unfair as I took this policy to cover my costs in the event I get sick and need to take off from work. I lost 5 days wages while in hospital.
We’re sorry that you lost 5 days wages due to being ill and hospitalised, we do hope you’re feeling much better now. We understand that you`re not happy with the outcome of your claim and that you`d like to get more information as to why your claim was unsuccessful. The last thing you`d want go through is additional stress. One of our team members will be contacting you tomorrow morning to assist you.
We’re sorry that you lost 5 days wages due to being ill and hospitalised, we do hope you’re feeling much better now. We understand that you`re not happy with the outcome of your claim and that you`d like to get more information as to why your claim was unsuccessful. The last thing you`d want go through is additional stress. One of our team members will be contacting you tomorrow morning to assist you.