NB
Naomi B
1 reviews | Active since Mar 2015
03 Jun 2015, 18:59
The Unlimited/ Heli Rescue Plus a lot of ********s
My daughter previously had a policy with these people! She lost her job and cancelled her policy! About 2 weeks ago she had another phone call from them and she asked my advice as she has not got money to waste! I google them on Hellopeter and got an answer for her very quickly! The guy phoned her again and she told him she is not interested!! He phoned again and I told him she's not interested! Today she received her policy papers stating that her policy will activate on 1st succsessful debit!! So in other words the unlimited is de*****ing her as she DID NOT give permission as she clearly stated she is not interested! This matter will also be reported to the consumer board!!!
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The Unlimited's replyOfficial
04 Jun 2015, 07:40Hello Beertjie1973,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Kajal
The Unlimited's reply04 Jun 2015, 07:40
Official
Hello Beertjie1973,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Kajal