KS
Kurt S

1 reviews | Active since Feb 2014

08 Sept 2025, 08:36

The Unlimited has me at my Limit.

⚠️ BE WARNED — **** Alert! ⚠️

I was ****med by this company. They contacted me claiming to be partner of DotSure. It’s a deceptive third-party operation using their name to gain trust.

They gave me false information, and only once they had my personal and banking details did they send me an e-mail where the truth was displayed. Despite assuring me that the contract would only begin after confirmation, they immediately activated and began debiting my account — without full disclosure or legal consent.

I have now spent 5 months trying to cancel and get my money back. The debit continues to go off every month. Communication is inconsistent and evasive, and they have not answered my direct questions. I’m constantly told “someone will call you” — but these calls result in zero progress and more runaround. They fail to tell me what number will call or agree to a time.

Avoid them at all costs.

0
Replies (3)
The Unlimited
The Unlimited's reply08 Sept 2025, 08:42
Official
Hi Kurt,

We sincerely apologize for the negative experience you had with us. Our agents receive extensive training as representatives of our brand. We don't support this behavior, and we will conduct an investigation. A specialist will reach out to you today.
KS
Kurt S's update08 Sept 2025, 08:49
Reviewer Update
Why does nobody want to listen to those initial recordings? I don't want to talk to anyone on a phone if I was already ****med. Listen to the call, if you have proof of a legal agreement, then we can talk, if not, refund me NOW!
Please send me a copy of the recordings as well, thanks
The Unlimited
The Unlimited's reply08 Sept 2025, 08:52
Official
Hi Kurt,

We understand your frustration, and we'll reach out to you to assist you accordingly.