TM
Thembelihle M
1 reviews | Active since Oct 2022
01 Oct 2022, 11:52
The Unlimited has been debiting me for 5 months after cancellation.
This company debits you even after you have cancelled, when you call them they have a bunch of excuses that do not add up and you can never get to speak to the consultant who assist you the last time it’s either the individual is busy or not at work…the worse part is that you’ll also not get the manger you last spoke to, they even have different managers.
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Replies (3)
The Unlimited's replyOfficial
01 Oct 2022, 15:59Hello Thembelihle,
Thank you for reaching out to us today. We’re truly sorry for the ongoing issue that you’ve been experiencing. We can assure you that this matter has been resolved and you shouldn’t experience any further trouble.
The Unlimited's reply01 Oct 2022, 15:59
Official
Hello Thembelihle,
Thank you for reaching out to us today. We’re truly sorry for the ongoing issue that you’ve been experiencing. We can assure you that this matter has been resolved and you shouldn’t experience any further trouble.
TM
Thembelihle M's updateReviewer Update
03 Oct 2022, 07:37How can I write a review on the 1st of October at 11:52 and get a reply on the same day at 15:59 about “issue been resolved” when I have not received any form of communication???
TM
Thembelihle M's update03 Oct 2022, 07:37
Reviewer Update
How can I write a review on the 1st of October at 11:52 and get a reply on the same day at 15:59 about “issue been resolved” when I have not received any form of communication???
The Unlimited's replyOfficial
03 Oct 2022, 09:31Hello Thembelihle,
Kindly note that a member from our team has tried to contact you with regards to this matter and unfortunately, the call wasn't answered. Please can you let us know when you’ll be able to take our call so that we can provide you with feedback.
The Unlimited's reply03 Oct 2022, 09:31
Official
Hello Thembelihle,
Kindly note that a member from our team has tried to contact you with regards to this matter and unfortunately, the call wasn't answered. Please can you let us know when you’ll be able to take our call so that we can provide you with feedback.