MB
Miles B
1 reviews | Active since Mar 2011
03 May 2023, 22:10
The Unlimited/ failing again
Its my 2nd review on the Unlimited in little over Two weeks. And I am afraid its not the good kind yet again. I have a 2 policy With them one for each of my vehicles im now in the process of claiming for the 1st time on my other vehicle. the service remains poor .Its always a pain when you claim for something on the scratch and dent policy and they would simply not give you feedback within 5 days as they advertise and you should not expect any reply's to emails. The sms that they send didn’t even have my policy number
Helpful (0)
Replies (7)0
Replies (7)
The Unlimited's replyOfficial
04 May 2023, 10:09Hi Imile,
We’re so sorry to have caused you frustration and we're grateful for your feedback.
We’ll have an agent from our team give you a call shortly to assist you with your claim. Kindly note that we’ve provided you with your policy number via private message as requested.
You're part of The Unlimited family, and we'll make sure we get this sorted.
The Unlimited's reply04 May 2023, 10:09
Official
Hi Imile,
We’re so sorry to have caused you frustration and we're grateful for your feedback.
We’ll have an agent from our team give you a call shortly to assist you with your claim. Kindly note that we’ve provided you with your policy number via private message as requested.
You're part of The Unlimited family, and we'll make sure we get this sorted.
The Unlimited's replyOfficial
04 May 2023, 12:35Hi Imile,
An agent from our team tried calling you to assist with this matter, however, the call wasn't answered. Please let us know when you'll be available to take our call so that we can get you sorted ASAP.
An agent from our team tried calling you to assist with this matter, however, the call wasn't answered. Please let us know when you'll be available to take our call so that we can get you sorted ASAP.
The Unlimited's reply04 May 2023, 12:35
Official
Hi Imile,
An agent from our team tried calling you to assist with this matter, however, the call wasn't answered. Please let us know when you'll be available to take our call so that we can get you sorted ASAP.
An agent from our team tried calling you to assist with this matter, however, the call wasn't answered. Please let us know when you'll be available to take our call so that we can get you sorted ASAP.
MB
Miles B's updateReviewer Update
05 May 2023, 10:03Hi Thank you for the reply. They can contact me today after 13:15
MB
Miles B's update05 May 2023, 10:03
Reviewer Update
Hi Thank you for the reply. They can contact me today after 13:15
The Unlimited's replyOfficial
05 May 2023, 12:08Hi Imile,
We appreciate you for getting back to us. We look forward to speaking to you today at 1:15PM.
May you have a great day further.
We appreciate you for getting back to us. We look forward to speaking to you today at 1:15PM.
May you have a great day further.
The Unlimited's reply05 May 2023, 12:08
Official
Hi Imile,
We appreciate you for getting back to us. We look forward to speaking to you today at 1:15PM.
May you have a great day further.
We appreciate you for getting back to us. We look forward to speaking to you today at 1:15PM.
May you have a great day further.
The Unlimited's replyOfficial
05 May 2023, 16:09Hi Imile,
Thanks for taking our call and allowing us to resolve this for you. As soon as you send the required information, we'll be able to assist you further.
We trust that you'll have a blessed weekend ahead and we look forward to speaking to you again soon.
Thanks for taking our call and allowing us to resolve this for you. As soon as you send the required information, we'll be able to assist you further.
We trust that you'll have a blessed weekend ahead and we look forward to speaking to you again soon.
The Unlimited's reply05 May 2023, 16:09
Official
Hi Imile,
Thanks for taking our call and allowing us to resolve this for you. As soon as you send the required information, we'll be able to assist you further.
We trust that you'll have a blessed weekend ahead and we look forward to speaking to you again soon.
Thanks for taking our call and allowing us to resolve this for you. As soon as you send the required information, we'll be able to assist you further.
We trust that you'll have a blessed weekend ahead and we look forward to speaking to you again soon.
MB
Miles B's updateReviewer Update
08 May 2023, 08:43The information you req. was sent on on Friday 15:20 to your email address. I'm looking forward to your response
MB
Miles B's update08 May 2023, 08:43
Reviewer Update
The information you req. was sent on on Friday 15:20 to your email address. I'm looking forward to your response
The Unlimited's replyOfficial
21 May 2023, 20:29Hello Imile,
We hope you had a well-rested weekend. One of our claim specialists will connect with you tomorrow morning.
We hope you had a well-rested weekend. One of our claim specialists will connect with you tomorrow morning.
The Unlimited's reply21 May 2023, 20:29
Official
Hello Imile,
We hope you had a well-rested weekend. One of our claim specialists will connect with you tomorrow morning.
We hope you had a well-rested weekend. One of our claim specialists will connect with you tomorrow morning.