The Unlimited Dupery

They are con artist. Very quick to sell a policy over the phone. Asked in April to provide more details about the policy and were told that it has been posted. Who uses the postal service in South Africa ????? Phone the call centre and spoke to Michael Penning and cancelled the policy on 19-04-2023.Lo and behold it was just a **** to say it was cancelled. They have been *****ing R400 a month from us and had enough of this b***s**t. Just spoken to a guy who answered the phone and said his name was Zane and didn’t want to provide his surname. He was very abrupt and sounded if he was doing me a favour in answering the phone. He said he doesn’t know who this Michael Penning is and that the policy is still active. Told him that I want all my money returned to my account from April till date. Will listen to the recordings and get back to me. Like hell will I ever hear from him. If I don’t have my money back by tomorrow afternoon I will open a case of theft at SAPS because the are con artist *****ing from me. At the end of the call I asked “Zane” what his Surname was and he gave a complete different name “Uzair Kloberie”. What kind of company is this if the f**k**g staff can’t give a customer his correct name.