NM
Nomaswazi M

1 reviews | Active since Sept 2014

09 Sept 2024, 17:55

The Unlimited - Dotsure insurance. A big NO NO people!

Bad services when you have to claim. The Unlimited Dot sure group is quick to call people offering them policies and to debit your account. But when you have a claim, they reject it and forward you a stand rejection letter that they send everyone whose claims they decided to not pay. They just decide to reject your claim with no reasons related to your claim and you cannot even reach their claims department. So your claim is rejected and their claims contact number is not reachable, you will never be able to get hold of them and they do not call you back. After paying them for so long, there was never a value for my money. This company is BAD, i would advise anyone to use them.

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Replies (1)
The Unlimited
The Unlimited's reply09 Sept 2024, 18:29
Official
Hi Nomaswazi.

We're sorry to hear that you did not have a good claims experience with us. Please allow us to help, and also ensure that we resolve this matter for you. A claims specialist will give you a call tomorrow to assist.