SS
Sithembisiwe S
1 reviews | Active since Apr 2022
13 Mar 2024, 07:17
The Unlimited don't want to do business with me.
For the past four or five months I have been calling The Unlimited wanting to upgrade my policy to my surprise I call and the consultant will tell me that someone will call me up till now I have never received a call, its like Im begging to do business with them, isnt an honor for a customer to call an insurance company instead of a vice versa ,
We receive calls everyday from companies desperately wanting to do business with us but this time Im the one calling and the company is not coming through, this is the first its kind.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
13 Mar 2024, 08:58Hi Sithembisiwe.
We sincerely apologise for the lack of assistance you have received so far. We are taking immediate action to resolve this issue and ensure that you receive the help you need. Please expect a call from one of our specialists today.
We sincerely apologise for the lack of assistance you have received so far. We are taking immediate action to resolve this issue and ensure that you receive the help you need. Please expect a call from one of our specialists today.
The Unlimited's reply13 Mar 2024, 08:58
Official
Hi Sithembisiwe.
We sincerely apologise for the lack of assistance you have received so far. We are taking immediate action to resolve this issue and ensure that you receive the help you need. Please expect a call from one of our specialists today.
We sincerely apologise for the lack of assistance you have received so far. We are taking immediate action to resolve this issue and ensure that you receive the help you need. Please expect a call from one of our specialists today.
SS
Sithembisiwe S's updateReviewer Update
13 Mar 2024, 09:49I would like to commend The Unlimited for their prompt response to my concern, within an hour of posting my comment in the platform a consultant from The unlimited called and all is sorted.
That's what's called excellent customer service
Keep it up
I now give you 5 Star *****
That's what's called excellent customer service
Keep it up
I now give you 5 Star *****
SS
Sithembisiwe S's update13 Mar 2024, 09:49
Reviewer Update
I would like to commend The Unlimited for their prompt response to my concern, within an hour of posting my comment in the platform a consultant from The unlimited called and all is sorted.
That's what's called excellent customer service
Keep it up
I now give you 5 Star *****
That's what's called excellent customer service
Keep it up
I now give you 5 Star *****
The Unlimited's replyOfficial
13 Mar 2024, 14:12Hi Sithembisiwe.
Thank you for taking our call today. Our number one priority is to ensure that our family members are taken care of and we're glad that you experienced that today.
We look forward to servicing you for the years to come. Take care!
Thank you for taking our call today. Our number one priority is to ensure that our family members are taken care of and we're glad that you experienced that today.
We look forward to servicing you for the years to come. Take care!
The Unlimited's reply13 Mar 2024, 14:12
Official
Hi Sithembisiwe.
Thank you for taking our call today. Our number one priority is to ensure that our family members are taken care of and we're glad that you experienced that today.
We look forward to servicing you for the years to come. Take care!
Thank you for taking our call today. Our number one priority is to ensure that our family members are taken care of and we're glad that you experienced that today.
We look forward to servicing you for the years to come. Take care!