NS
Nikki S
1 reviews | Active since Dec 2019
20 Dec 2019, 23:35
The Unlimited! Disgusting call center agent!
I had a lady contact me trying to sell me some car repair product. After discussing everything I asked her to email me the terms and conditions of what she had just discussed which she refused to do. Thereafter I told her that I was not interested. She continued to try to sell me the product. After several times of telling her that I was uninterested she then swore at me and told me that I wasted her time... Absolutely disgusting contact center calliber!
Helpful (0)
Replies (6)0
Replies (6)
The Unlimited's replyOfficial
22 Dec 2019, 09:46 Hi Nikki,
We're very troubled to hear about the experience you've had with us and would like the opportunity to look into this matter. We will give you a call first thing on Monday morning to assist you
We're very troubled to hear about the experience you've had with us and would like the opportunity to look into this matter. We will give you a call first thing on Monday morning to assist you
The Unlimited's reply22 Dec 2019, 09:46
Official
Hi Nikki,
We're very troubled to hear about the experience you've had with us and would like the opportunity to look into this matter. We will give you a call first thing on Monday morning to assist you
We're very troubled to hear about the experience you've had with us and would like the opportunity to look into this matter. We will give you a call first thing on Monday morning to assist you
The Unlimited's replyOfficial
23 Dec 2019, 10:21 Hi Nikki,
Thank you for taking our call today. We will be looking into this matter and we’ll provide you with feedback in 24 to 48 hours.
Thank you for taking our call today. We will be looking into this matter and we’ll provide you with feedback in 24 to 48 hours.
The Unlimited's reply23 Dec 2019, 10:21
Official
Hi Nikki,
Thank you for taking our call today. We will be looking into this matter and we’ll provide you with feedback in 24 to 48 hours.
Thank you for taking our call today. We will be looking into this matter and we’ll provide you with feedback in 24 to 48 hours.
The Unlimited's replyOfficial
27 Dec 2019, 12:14 Hi Nikki,
Thank you for giving us an opportunity to look into your complaint. We have assessed your query and we agree with you, you were not treated with respect. Please note that we take this matter seriously and necessary steps will be taken to improve our service.
Thank you for giving us an opportunity to look into your complaint. We have assessed your query and we agree with you, you were not treated with respect. Please note that we take this matter seriously and necessary steps will be taken to improve our service.
The Unlimited's reply27 Dec 2019, 12:14
Official
Hi Nikki,
Thank you for giving us an opportunity to look into your complaint. We have assessed your query and we agree with you, you were not treated with respect. Please note that we take this matter seriously and necessary steps will be taken to improve our service.
Thank you for giving us an opportunity to look into your complaint. We have assessed your query and we agree with you, you were not treated with respect. Please note that we take this matter seriously and necessary steps will be taken to improve our service.
The Unlimited's replyOfficial
28 Dec 2019, 17:45Hi Nikki,
We understand your concern and we will give you a call on Monday morning regarding your query.
We understand your concern and we will give you a call on Monday morning regarding your query.
The Unlimited's reply28 Dec 2019, 17:45
Official
Hi Nikki,
We understand your concern and we will give you a call on Monday morning regarding your query.
We understand your concern and we will give you a call on Monday morning regarding your query.
The Unlimited's replyOfficial
16 Jan 2020, 12:02 Hi Nikki,
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your query.
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your query.
The Unlimited's reply16 Jan 2020, 12:02
Official
Hi Nikki,
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your query.
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your query.
The Unlimited's replyOfficial
17 Jan 2020, 18:57Hi Nikki,
Your details have been removed from our database and you will no longer receive calls from us.
Your details have been removed from our database and you will no longer receive calls from us.
The Unlimited's reply17 Jan 2020, 18:57
Official
Hi Nikki,
Your details have been removed from our database and you will no longer receive calls from us.
Your details have been removed from our database and you will no longer receive calls from us.