CM
Cecilia M

1 reviews | Active since Dec 2020

14 Dec 2020, 09:49

The unlimited dents and scratches policy

The unlimited dents and scratches what a bad service I received while I have been paying but now when I need to be assisted I had to keep calling with no help holding for so long on the phone.

I claim twice with no help this year they keep saying they will authorize within 24 to 48 hours just to fool me around.

I need my money that I used for this policy because it got no use of what's so ever to me

0
Replies (1)
The Unlimited
The Unlimited's reply14 Dec 2020, 11:42
Official
Hi Cecilia, 
 
 We're truly sorry to her about the unpleasant claiming experience that you've had with us. We would like the opportunity to look into this matter. A member from our claims team will be contacting you today to assist you.