TK
Thabang K

1 reviews | Active since Feb 2021

21 Nov 2021, 23:09

The unlimited, ******, tsotsis and ****s.

******, *****s, and downright ****s, I never signed up with you tsotsis for an insurance policy the next thing yesterday 20 November 2021 I receive an sms saying a mandate has been loaded into my account by the unlimited. I despise you because I'm not the first person this happened to, you *******ly get peoples banking details and load mandates on them. I want this nonsense removed from my account asap.

0
Replies (4)
The Unlimited
The Unlimited's reply22 Nov 2021, 13:30
Official
Hi Thabang, 

We're truly hurt to hear you refer to us as such. We understand how frustrating it may be to get a mandate loaded without your approval. We'd like the opportunity to investigate this matter as we're not pleased with what has happened. Kindly note that one of our specialists will contact you today to assist you. 
TK
Thabang K's update23 Nov 2021, 17:10
Reviewer Update
You **** and said that you will call me yesterday, 22/11/2021, even now you still haven't contacted me to sort out your *****ery, I see that you people are committed to being **********, you are ******* and you strive on making a business out of conning people, remove your ********** mandate on my account I didn't agree to your nonsense policies.
The Unlimited
The Unlimited's reply23 Nov 2021, 19:50
Official
 
Hi Thabang,

Thank you for getting back to us. We did respond to you, notifying you that we tried calling you but your cellphone was unanswered. We'll give you a call first thing tomorrow morning. 
The Unlimited
The Unlimited's reply24 Nov 2021, 10:10
Official
Hi Thabang,

We trust that you’re well. Thank you for taking our call this morning and giving us the opportunity to assist you. We can confirm that your policy has been cancelled successfully today. Once again we sincerely apologise for the inconvenience we’ve caused you and if there’s anything else you may need, please don’t hesitate to contact us on ***.