NM
Nkagisang M
1 reviews | Active since Sept 2017
28 Jan 2022, 04:21
The Unlimited constantly *****ing from my account
Can you kindly stop *****ing from my account, you promised to stop but you didn't, I don't have any stupid business with you. I demand you reverse every cent you ****** from my bank acc & permanently remove my details from your stupid system.
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
28 Jan 2022, 10:00Hi Nkagisang,
Thank you so much for bringing this matter to light. You’re a hard-working woman and you use your income to provide the best life for your loved ones. With that said, we recognise how unfair it is for us to continue debiting you for a service you cancelled in November 2021. Please accept our sincere apologies for any disruption caused. Kindly note that we’re currently looking into what you’ve shared with us and we’ll contacting you during the course of the day to provide you with feedback.
The Unlimited's reply28 Jan 2022, 10:00
Official
Hi Nkagisang,
Thank you so much for bringing this matter to light. You’re a hard-working woman and you use your income to provide the best life for your loved ones. With that said, we recognise how unfair it is for us to continue debiting you for a service you cancelled in November 2021. Please accept our sincere apologies for any disruption caused. Kindly note that we’re currently looking into what you’ve shared with us and we’ll contacting you during the course of the day to provide you with feedback.
The Unlimited's replyOfficial
28 Jan 2022, 19:56Hi Nkagisang,
Please forgive us for the late reply. Kindly note that we attempted to get ahold of you numerous times today and unfortunately, we were unable to reach you. Please note that we’ve gotten to the root of the issue and we believe that we’ve rectified it in a such a manner that you won’t see any further debits to your account. A refund of R324,00 has been paid out to you and the funds will take 24-48 working hours to reflect in your bank account. Once again, we’re deeply sorry for any disruption that we may have caused.
The Unlimited's reply28 Jan 2022, 19:56
Official
Hi Nkagisang,
Please forgive us for the late reply. Kindly note that we attempted to get ahold of you numerous times today and unfortunately, we were unable to reach you. Please note that we’ve gotten to the root of the issue and we believe that we’ve rectified it in a such a manner that you won’t see any further debits to your account. A refund of R324,00 has been paid out to you and the funds will take 24-48 working hours to reflect in your bank account. Once again, we’re deeply sorry for any disruption that we may have caused.