1 reviews | Active since Jun 2019
The Unlimited Company is *****ing my money and im sick and tired.
I have more than 4 months with the same problem which iam helpless this company has my banking details which i didn't give them i dont know where they got them and they opened whatever that it is which i dont know and busy debiting from my account without my consent as this is theft they were busy telling me that i took out 1 of their product and i asked them to provide me with the recording of me taking their product or speaking to any of their agent and giving out my banking details and consent but they failed to provide me with that they said there is no recording as of to this day they debited my money in September again i called and they refunded me and send me an email confirming that they cancelled the debit order but on the 25 October they debited again and what pains me is that i have to be the one running behind their back calling and sending emails i am asking for help if i can take this company to court because their busy *****ing my money and also i need an explanation as to how did they get my banking details and also sue them for the trouble im going through.iam always afraid each and every month that will i get my money in my account or will they ***** my whole salary as it is something that their good at doing and always their managers say their sorry but i dont think they are as im still experencing the same problem i am asking their Ceo to contant me regarding this matter because the managers in that company failed me.Please anyone who can help me regarding this matter i would really appreciate it because iam also thinking of contacting the ombudsman. Rose
Thank you so much for taking our call earlier. We can't even apologise enough for making life uneasy for you. We totally understand how draining it is, to have to come back to us every month for the same issue. Kindly note that we seem to have had a system error and we've requested that our back end stops the debit order from their side, so there will be no more debit orders going off your account. We've also refunded the premium that was debited as we've picked up a system issue and we're wholeheartedly sorry for being a bother to you. A member from our team will contact you again at 1PM today as you requested.
Thank you so much for taking our call earlier. We can't even apologise enough for making life uneasy for you. We totally understand how draining it is, to have to come back to us every month for the same issue. Kindly note that we seem to have had a system error and we've requested that our back end stops the debit order from their side, so there will be no more debit orders going off your account. We've also refunded the premium that was debited as we've picked up a system issue and we're wholeheartedly sorry for being a bother to you. A member from our team will contact you again at 1PM today as you requested.
We trust that you're having an amazing Tuesday. We would like to inform you that your details have been removed from our data base and confirmation was SMSed to you. As per our telephonic conversation on Friday, the money that was debited from your account has been refunded and the agent is no longer within our business. Once again, we're truly sorry for the inconvinience that was caused.
We trust that you're having an amazing Tuesday. We would like to inform you that your details have been removed from our data base and confirmation was SMSed to you. As per our telephonic conversation on Friday, the money that was debited from your account has been refunded and the agent is no longer within our business. Once again, we're truly sorry for the inconvinience that was caused.