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Nozibele N
1 reviews | Active since Mar 2018
30 Jul 2022, 16:20
The unlimited cash back
I am so disappointed with the unlimited cash back rewards I don't know how many times I have snapped my still slip and submitted and when I got to the wallet there is nothing there is nothing like cash back. It's the 3rd month since the policy went up with huge amount and they ussured me that I will get cash back in some of the Items I bought but nothing is happening.
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Replies (2)
The Unlimited's replyOfficial
30 Jul 2022, 16:59Hi Nozibele, Thank you for taking the time to write to us. Hearing that you’re disappointed in our services has truly left us heartsore. We make it our duty to ensure that our customers receive the best value for money. Times are tough, so with The Unlimited Rewards we help give back to our valued family. Please accept our sincere apology for any inconvenience we might have caused. Rest assured that we won’t rest until we’ve resolved this matter. One of our team members will be in touch with you first thing Monday morning to assist you.
The Unlimited's reply30 Jul 2022, 16:59
Official
Hi Nozibele, Thank you for taking the time to write to us. Hearing that you’re disappointed in our services has truly left us heartsore. We make it our duty to ensure that our customers receive the best value for money. Times are tough, so with The Unlimited Rewards we help give back to our valued family. Please accept our sincere apology for any inconvenience we might have caused. Rest assured that we won’t rest until we’ve resolved this matter. One of our team members will be in touch with you first thing Monday morning to assist you.
The Unlimited's replyOfficial
01 Aug 2022, 10:01Hi Nozibele, Thank you for taking our call this morning and allowing us the opportunity to assist you. We’re currently looking into your query and we’ll provide you with feedback as soon as this matter has been investigated.
The Unlimited's reply01 Aug 2022, 10:01
Official
Hi Nozibele, Thank you for taking our call this morning and allowing us the opportunity to assist you. We’re currently looking into your query and we’ll provide you with feedback as soon as this matter has been investigated.