THE UNLIMITED..... BIGGEST ******* EVER!!!

Almost loosing my son with a burst appendix was a very bad experience for us. Claiming from THE UNLIMITED...... THE WORST EXPERIENCE EVER!!!! What a load of BULL!!! No one should be treated like this in times of needed help!! They are a bunch of ***boys when they sell their policies... make it sound so easy and full of amazing promises for a price that you can actually afford...... but when it comes to claiming, they are full of DEMANDS AND EXCUSES . They don't tell you that you have to retrieve all the information from the doctors for all the procedures done and copies of the full patient's file ON YOUR EXPENSE where they should be doing that for you. We took this policy because we can not afford medical aid and thought this would help us a lot when something bad happens. Steve Biko charged us R500 for my sons full procedure and two follow up visits but unfortunately they ask over R1000 for all documentation to be retrieved. I don't have that and explained it to the UNLIMITED. I gave them everything I could get but they refuse to pay us out because we short one document.... the notes that the nurses made every day. Can you believe this? Now I'm just wondering what would have happened if I lost my son. THESE PEOPLE HAVE NO EMPATHY WITH YOU. They want you to spend more money before they pay out and then can't even guarantee that they will. DON'T TAKE ANY PRODUCT FROM THESE *****!! THEY ARE *******!!