KB
Kennedy B
1 reviews | Active since Jun 2021
15 Nov 2022, 08:46
The Unlimited
The Unlimited. The above mentioned company under Centriq Life with claim no: TU***M1, made a cancelation on the policy on the 10th of September 2022 since they have registered my details without my consent. I've released that they have used my details again to reopen the policy without any consultation. My request from all of this is a refund (R163) from the October 2022 deduction and cancelation on the policy (again). Kagiso, the responsible agent, can be reached at ***. Can you please attend to the matter. Thank you in advance.
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The Unlimited's replyOfficial
15 Nov 2022, 10:47Hello Kennedy,
Thank you for reaching out to us today. We can see that you consulted with one of our agents this morning regarding this matter. We’d love to resolve this situation as soon as possible, however, we’ll need your bank statement to ensure that a refund is provided to the correct account. Please can you email us the requested information so that we can get you sorted ASAP. We’re truly sorry for any trouble that we might’ve caused you.
The Unlimited's reply15 Nov 2022, 10:47
Official
Hello Kennedy,
Thank you for reaching out to us today. We can see that you consulted with one of our agents this morning regarding this matter. We’d love to resolve this situation as soon as possible, however, we’ll need your bank statement to ensure that a refund is provided to the correct account. Please can you email us the requested information so that we can get you sorted ASAP. We’re truly sorry for any trouble that we might’ve caused you.