CP
Chantell P
1 reviews | Active since Oct 2021
29 Oct 2021, 05:50
the unlimited are ****ers
they just put you up and take your money they put car on that you dont even have so yes a car plan for R188 a month so i told them i wantcto talk to m husband first and they go a head with out asking so they put n mazda drifter on oky fine is m husband bakie but then the guy ask if i know other people with cars and i said yes m mother in law car and i want to buy me a car in the future before Desember and he put it on m thing aswell so now they debit m acount with R564 so want must i do they just take people's money like they want no this is BS i did call to cancel but deduct enyway
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The Unlimited's replyOfficial
29 Oct 2021, 10:30Hi Madelyn, Thank you for alerting us about this. We’d first like to humbly apologise to you for the experience that you’ve had with us. Please note we’ve been attempting to give you a call, however, we keep reaching your voicemail box. We’ve checked on our system and we see that 3 vehicles were covered under your name and yes, the debit order went through successfully. We have rectified our mistake by processing a refund back into your account, the payment will reflect in 24-48 hours. This was a system error on our side and we truly appreciate you for bringing this matter to our attention, as this will help us to improve our services for the better.
The Unlimited's reply29 Oct 2021, 10:30
Official
Hi Madelyn, Thank you for alerting us about this. We’d first like to humbly apologise to you for the experience that you’ve had with us. Please note we’ve been attempting to give you a call, however, we keep reaching your voicemail box. We’ve checked on our system and we see that 3 vehicles were covered under your name and yes, the debit order went through successfully. We have rectified our mistake by processing a refund back into your account, the payment will reflect in 24-48 hours. This was a system error on our side and we truly appreciate you for bringing this matter to our attention, as this will help us to improve our services for the better.