MJ
Muhammed J

1 reviews | Active since May 2012

21 Aug 2024, 17:42

The Unlimited are ****s

I did not sign up for a policy with them. The agent by the name of Lunga, said there would be no debicheck request. Only if I signed they will send this request. This request has unfortunately been approved by my bank. The Unlimited **** to me. Now they have mandate to debit me without my approval.

0
Replies (2)
The Unlimited
The Unlimited's reply21 Aug 2024, 18:06
Official
Hi Muhammed.

We’re so sorry for the experience you've had with us and for any frustration this has caused. As a business built on integrity, we'll make sure we resolve this ASAP. A specialist will give you a call tomorrow to assist you. 
The Unlimited
The Unlimited's reply22 Aug 2024, 09:40
Official
Hi Muhammed.

We see that you've already called our customer care team and your policy was cancelled this morning. 

Please let us know if you have any other questions or if there’s anything else we can help you with.