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Kholo D

1 reviews | Active since Jun 2020

03 Dec 2021, 19:34

The Unlimited are **********!!!!!

I have been trying to submit an auto claim since February 2021 and it was not processed because of centimeters of the damage. I then submitted a claim for a bumper and dents. They sent me to get 3 quoted from their service providers - which I did. To date, my claim hasn't been processed. I sent an email canceling my membership, made a phone call to ensure that they don't debit my account. The Unlimited stole R265 multip**** by 12 from me. They keep promising prompt service - not delivered; and they don't listen. They just want to take money from your account. Do not become a victim like I am. Decline their business because they will process your claim once and the rest of the season you will cry *********!!!!!

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Replies (1)
The Unlimited
The Unlimited's reply03 Dec 2021, 20:04
Official
Hi Kholo,



We'd like to sincerely apologise if the service you’ve received from us has been inefficient and of poor standard. We understand that the claims process should be seamless, and we regret that we’ve delivered an experience that is quite the opposite. We kindly ask that you give us a chance to turn things around and deliver the service that you so rightfully deserve. Please note that our auto claims department is closed on weekends. You can expect a call from us early on Monday morning.