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cargofamegroup C
1 reviews | Active since May 2016
12 Mar 2020, 17:09
The Unlimited a waste of time agents dont listen to VIP Customer
The unlimited is chowing my airtime again everytime i make a call it says that i used the internet absolute horrific,phoned service agent 135 says he can prove that i used internet i dont use internet on my phone used only to make calls cant argue with thse people well its time to cutt up my simcards and throw them away they were a nice company when my buddies worked for them but now money is better for them customer means nothing i did not even browse at all and they say i used the internet.I support them i put money in their business and they are treating me like i am nothing so sad second time its happened as long as we collect money.
Helpful (0)
Replies (3)0
Replies (3)The Unlimited's replyOfficial
12 Mar 2020, 20:45Hi Nico,
Thank you for bringing this matter to our attention. We're really sorry to hear that this has been your experience when using our SIM card. We will look into this and give you a call tomorrow morning.
Thank you for bringing this matter to our attention. We're really sorry to hear that this has been your experience when using our SIM card. We will look into this and give you a call tomorrow morning.
The Unlimited's reply12 Mar 2020, 20:45
Official
Hi Nico,
Thank you for bringing this matter to our attention. We're really sorry to hear that this has been your experience when using our SIM card. We will look into this and give you a call tomorrow morning.
Thank you for bringing this matter to our attention. We're really sorry to hear that this has been your experience when using our SIM card. We will look into this and give you a call tomorrow morning.
The Unlimited's replyOfficial
13 Mar 2020, 18:53Hi Nico,
Thank you for taking our call today. We are currently investigating this matter and we will provide you with feedback as soon as we have the required information.
The Unlimited's reply13 Mar 2020, 18:53
Official
Hi Nico,
Thank you for taking our call today. We are currently investigating this matter and we will provide you with feedback as soon as we have the required information.
The Unlimited's replyOfficial
18 Mar 2020, 09:56Hi Nico,
Thank you for taking our call and for giving us the opportunity to assist you with your usage query.
We are glad to know that you have identified how your airtime was used up. If there's anything else we can assist you with, please send us a message below and we give you a call.
The Unlimited's reply18 Mar 2020, 09:56
Official
Hi Nico,
Thank you for taking our call and for giving us the opportunity to assist you with your usage query.
We are glad to know that you have identified how your airtime was used up. If there's anything else we can assist you with, please send us a message below and we give you a call.
