DCd
Darren Chetty darren.chetty

1 reviews | Active since Aug 2021

06 Feb 2025, 09:30

The unlimited *******

The unlimited group are a bunch of theives, my scratch and dent policy was canceled due to my car being sold and 1 of the call centre agents assured me that my account will not be Debited any further and the next day they debit my account when I spoke to Amanda she said there is nothing they can do to refund me because the debit already went out and unfortunately I won't be refunded but I have proof to say it was canceled and a call recording

0
Replies (4)
The Unlimited
The Unlimited's reply06 Feb 2025, 10:12
Official
Hi Darren.

Thank you for raising this matter with us. We're sorry for any frustration this has caused. Your policy was cancelled on 4/2/2025. We're looking into your refund request, we'll provide you with feedback in 24 - 48 working hours. 
DCd
Darren Chetty darren.chetty's update06 Feb 2025, 10:39
Reviewer Update
Please be sure to email me all details and I also requested a cancelation letter which hasn't been sent to me as yet
The Unlimited
The Unlimited's reply06 Feb 2025, 10:46
Official
Hi Darren.

We've just emailed you proof of cancellation. 
DCd
Darren Chetty darren.chetty's update06 Feb 2025, 11:29
Reviewer Update
With regards to refund please have it done within 24 to 48 hours that's all the time I'm giving yourl