JC
Jonathan C

1 reviews | Active since Aug 2017

26 Oct 2018, 09:48

The Unlimited

I requested them to cancel my policy before first premium. After they confirmed that they cancelled it they still deducted the premium.

0
Replies (3)
The Unlimited
The Unlimited's reply26 Oct 2018, 10:25
Official

Hi Jonathan,

Thanks for your time on the phone this morning and for giving us the chance to look into this matter. As explained, your Auto Prestige policy has been cancelled on the 25/10/2018 and this confirmation has been SMSed to you. You will be refunded in the 24 to 48 hours because you were within your 30 day cooling off period. Please let us know if this was helpful.

The Unlimited.

Shifting your life, together.

JC
Jonathan C's update26 Oct 2018, 10:33
Reviewer Update
Thank you for the quick reply. It was helpful
The Unlimited
The Unlimited's reply26 Oct 2018, 15:59
Official

Hi Johnathan,

We delighted that you’re happy with the way this has been resolved.