SM
STUURMAN M

1 reviews | Active since Oct 2018

01 Feb 2020, 11:39

THE SERVICE IS VERY BAD,MY SISTER HAD POLICY WITH THEM FROM 2014 AND SHE COVERED HER PARTNER SINCE THEN.NOW HER PARTNER PASSED ON AND THEY SENT HER FROM PILLAR TO POST.NOW RECENTLY SHE WAS TOLD SHE HAS SKIPPED AUGUST PREMIUM.REALLY 1 MONTH CAN MAKE YOU N

THE SERVICE IS VERY BAD,MY SISTER HAD POLICY WITH THEM FROM 2014 AND SHE COVERED HER PARTNER SINCE THEN.NOW HER PARTNER PASSED ON AND THEY SENT HER FROM PILLAR TO POST.NOW RECENTLY SHE WAS TOLD SHE HAS SKIPPED AUGUST PREMIUM.REALLY 1 MONTH CAN MAKE YOU NOT TO GET YOUR CLAIM MONEY.THERE IS NO REALITY IN THIS.IS EITHER THIS COMPANY PAYS OUT THE CLAIM OR REFUND ALL THE PREMIUMS FROM 2014 TO DATE.THEY NEED TO BE TAUGHT A LESSON .I THINK THEY ARE ****.

0
Replies (4)
The Unlimited
The Unlimited's reply03 Feb 2020, 09:42
Official
Hi Stuurman 
 
Our deepest condolences go to you and your family and we understand that it is not easy to lose a loved one. We would truly like to assist her in this difficult time. We have contacted her and may she please send the bank statement to *** so that we can look into this.

The Unlimited
The Unlimited's reply11 Feb 2020, 07:43
Official
 
Hi Stuurman,
 
 
 We have contacted your sister but have not been able to reach her on the phone. Whe she's available to talk please pop us a message below and we will contact her to assist her with her request. 
The Unlimited
The Unlimited's reply11 Feb 2020, 07:56
Official
 
Hi Stuurman,
 
 
 We have contacted your sister but have not been able to reach her on the phone. When she's available to talk please pop us a message below and we will contact her to assist her with her request. 
The Unlimited
The Unlimited's reply11 Feb 2020, 15:39
Official
Hi Stuurman, 

We have contacted your sister and she was provided with the outcome for her claim. We have also cancelled her policy as she has requested and this confirmation has been SMSed to her. Once again, our deepest condolences  go out to you and your family during this difficult time.