SA
Schizanne A
1 reviews | Active since Aug 2013
26 Nov 2021, 12:15
The promise of unlimited ****
I've never worked with a company that has such terrible service. Do not sign up with them. When it's time for payout. They will give you the biggest run around for weeks until they have driven you crazy. Then when you want to cancel, they will put you on hold 2-3 times per call, each confirming your details to pass you on to the next.
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The Unlimited's replyOfficial
26 Nov 2021, 18:37Hi Schizanne,
Thank you for being gracious enough to accept our call this afternoon. We don’t know how we can even begin to express how sorry we are for the run around we’ve given you with your claim. As your family, we can admit that we should’ve done everything in our power to ensure that it was finalised timeously. Please note that we’ll be looking into what went wrong and we promise to provide you with feedback regarding our findings in 24 working hours. Your patience during this time will be greatly appreciated.
The Unlimited's reply26 Nov 2021, 18:37
Official
Hi Schizanne,
Thank you for being gracious enough to accept our call this afternoon. We don’t know how we can even begin to express how sorry we are for the run around we’ve given you with your claim. As your family, we can admit that we should’ve done everything in our power to ensure that it was finalised timeously. Please note that we’ll be looking into what went wrong and we promise to provide you with feedback regarding our findings in 24 working hours. Your patience during this time will be greatly appreciated.