EK
Elton K

1 reviews | Active since Oct 2025

27 Oct 2025, 13:53

The poor Unlimited service

Honestly The Unlimited needs 0 rating because the service is the worst. They keep putting a bot through to assist me, I've been trying to cancel my account with them since last year and to me it seems like they don't want to cancel it because they keep deducting money from my bank

0
Replies (5)
The Unlimited
The Unlimited's reply27 Oct 2025, 13:56
Official
Hi Elton Korasie,

We are sorry to see that you didn't have the best experience. We sincerely apologise for the disappointment this may have caused.

One of our specialists will connect with you in the next 24- working hours.


EK
Elton K's update27 Oct 2025, 14:04
Reviewer Update
I've been told the same thing over and over but no one is getting back to me so can we please address this issue because I've been waiting and trying way too long
The Unlimited
The Unlimited's reply27 Oct 2025, 14:10
Official
Hi Elton Korasie,

According to our records our team has attempted contacting you with no success in speaking to you, hence the policy is still active.

Not to worry, we're here to help and get this sorted for you.

EK
Elton K's update27 Oct 2025, 14:23
Reviewer Update
With all due respect if I don't get a call in the period of time you said I would receive it, then we can respectfully take this issue to the Provincial Consumer Affairs Office,I've been patient with The Unlimited company since last year and I never got my account canceled
The Unlimited
The Unlimited's reply27 Oct 2025, 14:26
Official
Hi Elton Korasie,

Rest assured one of our team members will contact you within 24- business hours.