PN
Phineas N

1 reviews | Active since Jun 2021

23 Jul 2022, 17:25

The cancellation of the unlimited debit order on my banking app

The Unlimited has been deducting money from my account since January this year and the last time I remember I was approached by two of the unlimited street workers at town and I told them that I'm still a student and I'm not ready to join their stuff. So please help me I need to stop this debit order because I'm just an unemployed student who depends on nsfas money which is the money that I must you to cover all my academic expenses not to pay insurances like the unlimited.

I tried to stop this debit order on my banking app since January but I'm unable to do so. I wrote this review to hello Peter because I believe that I'll get help. I can't afford to pay the unlimited anymore because I don't see the use of joining it and what I heard about this insurance is that they don't provide what they promised to their clients

0
Replies (2)
The Unlimited
The Unlimited's reply24 Jul 2022, 20:04
Official
Hi Phineas,
 
We're truly sorry that you've had to use this platform in order to reach out to us.  We'd like to wish you the best in your studies, and we trust that you've done well so far. Here at The Unlimited, we always ensure that we're ther for our family members when they need us, so we're not in business to make empty promises. Hearing you say that you'd like to part ways with us truly breaks our hearts. Kindly note that a specialist from our team will contact you tomorrow morning to discuss your request. 
The Unlimited
The Unlimited's reply25 Jul 2022, 10:19
Official
 Hi Phineas, 

Thank you for taking our call today and for giving us the opportunity to assist you. We're sad to see you leave, but rest assured that your membership was cancelled today. If you need any further assistance, please feel free to pop us a message below and we'll give you a call. Alternatively, you can contact us on ***. Take care.