TS
Tian S

1 reviews | Active since Apr 2013

04 Dec 2017, 11:38

Terrible terrible service

Trying to put in a claim. 3 months down the line , no response.. how is this possible? we have both our cars "covered"by the unlimited.. asked last week again to contact me in 24 hours or its a done deal.. gone with you guys.. and still nooooooo phonecall or email.

Promises are being made.. I have been in contact with 5 different poeple.. no response as to date..

"The start of something great you say" .. start of someting terrible!!! You dont live up to anything you say!!

0
Replies (3)
The Unlimited
The Unlimited's reply04 Dec 2017, 12:01
Official

Hi Tian, thank you so much for bringing this to our attention. We're really sorry for the run-around that you’ve had with your claim. We’re going to look into it right away and we’ll give you a call before 5pm today. Take care, The Unlimited

TS
Tian S's update04 Dec 2017, 12:09
Reviewer Update
Waiting for your call. Thanks
The Unlimited
The Unlimited's reply04 Dec 2017, 17:26
Official

Hi Tian, thanks so much for your time on the phone. As explained, we will move ahead with your claim as soon as we receive the outstanding documents. Take care, The Unlimited