CS
Caldene S

1 reviews | Active since Aug 2012

24 Aug 2021, 10:32

Terrible service!!

Absolute worst company ever. Trying 3 weeks to get authorisation number for a R3950 claim for my car! Everytime I mail for feedback they ask for pics again. This was send 5 times already...still nothing!!! Its exhausting dealing with this company!!

0
Replies (4)
The Unlimited
The Unlimited's reply24 Aug 2021, 11:42
Official
 
Hi Caldene, 
 
 We're so sorry that you've had to write to us again regarding your claim. We honestly don't blame you for feeling exhausted as it seems we keep letting you down. Having to repeatedly send through the same documents is totally unacceptable and we'll be investigating this matter. A member from our team will contact you today to assist you. 
CS
Caldene S's update25 Aug 2021, 09:15
Reviewer Update
I had no call from you..please phone me asap to resolve this.
***, thanks
The Unlimited
The Unlimited's reply25 Aug 2021, 11:59
Official
 
Hi Caldene,
 
 Thank you so much for getting back to us with your contact details. A member from our auto claims team will contact you today and assist you. 
The Unlimited
The Unlimited's reply25 Aug 2021, 18:23
Official
Hi Caldene,

Thank you so much for taking our call today and for giving us the opportunity to provide you with the outcome for your claim. Should you need any other assistance, please feel free to contact us on ***.