1 reviews | Active since Jan 2017
Terrible customer service
In my understanding a funeral policy is supposed to assist with funeral arrangements, in this case its heartbreaking, draining and frustrating how a claim that was submitted in Sept has not yet been paid out . The company has tried all possible ways to not pay out the claim. We are supposed to be grieving and mourning our dad's passing but no, we are being everywhere for different reasons.
Hi Siphamandla, our deepest condolences for your loss. We are very concerned to hear about this and we must thank you for this feedback.We are going to look into this for you and we will give you a call first thing tomorrow morning. Thank you, The Unlimited
Hi Siphamandla, our deepest condolences for your loss. We are very concerned to hear about this and we must thank you for this feedback.We are going to look into this for you and we will give you a call first thing tomorrow morning. Thank you, The Unlimited
Hi Siphamandla, we have contacted Mrs Tshababala, the policy holder, and she has let us know that she is happy with her claim. As explained to her, as soon as we receive the outstanding documentation, we will move ahead with her claim. Thank you, The Unlimited
Hi Siphamandla, we have contacted Mrs Tshababala, the policy holder, and she has let us know that she is happy with her claim. As explained to her, as soon as we receive the outstanding documentation, we will move ahead with her claim. Thank you, The Unlimited