ME
Muhammed E

1 reviews | Active since Apr 2023

22 Apr 2026, 07:28

Terrible company with worse service.

I am waiting over a month for feedback from this **** company that just takes your money and does not want to help or assist Clients I will never recommend this company to anyone and will in fact warn people against this company. Mr Jayden Heunis is supposed to send me documents over a month ago which I am still waiting for.

0
Replies (6)
The Unlimited
The Unlimited's reply22 Apr 2026, 08:02
Official
Hi Muhammed,

We're so sorry to hear your experience with us hasn't been a great one. Please allow us the opportunity to make things right for you, we'll revert via private message shortly with an update.
ME
Muhammed E's update22 Apr 2026, 16:36
Reviewer Update
On the 22/04/2026 at 08:48 you sent me a message stating that this has been escalated and I will be called before close of business today. It is now 16:35 and I am yet to receive a call.
This really just goes to show how little you care and think of your clients.
To everyone thinking of using this company let me be an example that they do not care about you and just want your money. Never do business with this company
ME
Muhammed E's update22 Apr 2026, 19:38
Reviewer Update
I have sent you all required documents and pictures multiple times. I am sick and tired of your stupid excuses and stories. I want a call from a senior manager because you are delaying my ombudsman case by not sending me what I need. You either going to pay for the claim or not. I am tired of trying to get assistance from your company. Send me the rejection letter so I can take you to the ombudsman and make you pay! Because clearly trying to resolve this with your company is getting nowhere
ME
Muhammed E's update22 Apr 2026, 19:55
Reviewer Update
Mr Jayden Heunis has got all the documents which have been sent to him as well as to the auto claims department. MR HEUNIS CALLED ME WITH A RECORDED LINE STATING HE HAS EVERYTHING AND MY CLAIM IS BEING REJECTED DUE TO ME WANTING TO USE MY OWN SERVICE PROVIDER AND NOT YOUR SERVICE PROVIDER WHO HAS TERRIBLE CUSTOMER SERVICE AND IS TRYING TO ******* PEOPLE BY CHARGING MORE THAN DOUBLE. Please send me this rejection letter so I can refer to the ombudsman and get my money. I am tired of the back and forth and terrible customer service your company gives
ME
Muhammed E's update22 Apr 2026, 19:58
Reviewer Update
I want this matter closed off with your company by no later than 23/04/2026. If this is not going to happen I will turn to the tabloids and social media to get your company some well needed public perception so that people know exactly the type of company this is and how they treat paying clients
ME
Muhammed E's update04 Jul 2026, 07:56
Reviewer Update
The entire company now ignores me and my follow ups on my claim, i received an email from Yolanda Mkangala requesting documents which I have sent on 17/06/2026 it is 04/07/2026 I have not received any feedback or even a confirmation of receipt of my documents which I requested in my email. Nothing at all from a company which still continues to take my money even when they do not want to help me. The ombudsman is definitely going to see this case now.