1 reviews | Active since Jul 2016

30 Jul 2016, 08:38

Telesales.

<p>I'd like to complain about how The Unlimited conduct their telesales. The routine is to tell you what their product is, then ask you for an address to send you a brochure, then ask you for an ID number to validate that you are an SA citizen, then to ask you for your bank account detail. I hate that they assume you want their product, I hate how they never actually ask you whether you want their product or not. I hate how if at the point you say I'm not giving you my bank account detail they act like you are an idiot because after giving them your address detail and ID number you tell them you are not interested ~ I WOULD SAY I AM NOT INTERESTED IF YOU HAD ASKED BEFOREHAND WHETHER I WAS INTERESTED!!! I wouldn't complain if this was a once off thing; the exact same thing has happened to me three times now with The Unlimited. I do try to be patient, I answer all the questions politely, I make a point of waiting to for them to ask me whether I am interested in their product ~ it never happens ~ when I say I'm not going to supply my bank account detail because I am not interested the caller gets passive-aggressive and borderline abusive. I don't appreciate it, I'm not interested in your product, please stop calling me, please stop harassing me. ps; I'm completely not surprised at the number of complaints from people here about the product.</p>

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