MP
Masooda P
1 reviews | Active since Nov 2022
25 Apr 2025, 16:29
Struggling to get my money back
I was on my way to college was approached by a sales guy he was doing everything in a hurry and I was also in a hurry to get to college.Only afterwards I read through it as he didn't explain nothing not even amount all he was bragging about was the free airtime I then wrote a email requesting them to cancel this on the 19/04/2025 on which they responded to on the 22/04/2025 and I was told within 24-48 hours a consultant will contact me up until now none however today 25/04/2025 they debited from my account on me questions this I was told I had to give 5 business days notice.i want this policy cancelled and my money paid to me as the agent was misleading.
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Replies (4)0
Replies (4)MP
Masooda P's updateReviewer Update
25 Apr 2025, 18:27I have not received any emails I'll confirm my email address it's ***
MP
Masooda P's update25 Apr 2025, 18:27
Reviewer Update
I have not received any emails I'll confirm my email address it's ***
MP
Masooda P's updateReviewer Update
01 May 2025, 10:54I was asked to send proof of my bank statement on which I did on the 25/04/2025 I was told within 24-48 hours I will get feedback well today it's the 1/05/2025 and nothing as yet the 24-48 business hours is long done.im getting tired of this games that's being played I even sent a follow-up email with no response?
MP
Masooda P's update01 May 2025, 10:54
Reviewer Update
I was asked to send proof of my bank statement on which I did on the 25/04/2025 I was told within 24-48 hours I will get feedback well today it's the 1/05/2025 and nothing as yet the 24-48 business hours is long done.im getting tired of this games that's being played I even sent a follow-up email with no response?
MP
Masooda P's updateReviewer Update
01 May 2025, 12:42Listen to me I know you are closed today I have forwarded all my required paperwork you requested.Why do I have to call your office as when you assured me on this platform that my query will be resolved within 24-48 business hours on which I'm just holding you accountable so I have sent required documents I need answers not a run around
MP
Masooda P's update01 May 2025, 12:42
Reviewer Update
Listen to me I know you are closed today I have forwarded all my required paperwork you requested.Why do I have to call your office as when you assured me on this platform that my query will be resolved within 24-48 business hours on which I'm just holding you accountable so I have sent required documents I need answers not a run around
The Unlimited's replyOfficial
01 May 2025, 12:47Hi Masooda.
We're unable to access your information since the office is closed. We'll check and get back to you tomorrow.
We're unable to access your information since the office is closed. We'll check and get back to you tomorrow.
The Unlimited's reply01 May 2025, 12:47
Official
Hi Masooda.
We're unable to access your information since the office is closed. We'll check and get back to you tomorrow.
We're unable to access your information since the office is closed. We'll check and get back to you tomorrow.
