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bkensley B

1 reviews | Active since Dec 2016

05 Aug 2021, 08:24

Struggling to get anywhere with a claim

I have been struggling for 3 weeks to submit a claim and always get advised someone will contact me from the relevant department but never received a follow up.

Everytime I call I get to a service consultant that will put me through to a claims consultant but then the call always drops

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Replies (1)
The Unlimited
The Unlimited's reply05 Aug 2021, 12:21
Official
Hi Bradley,

Thank you so much for taking our call today. As someone that we love and value, you shouldn't have to resort to writing a review in order to be assisted with your claim and we'd like to apologise for the ********** claiming experience that you've had with us. There’s been a delay in finalising your claim as we were still waiting for you to send us a quote. Kindly note that your claim has been approved and you may take your vehicle to the workshop for repairs.